Hospitality sector – advice and information

Renowned for its fast-paced nature, customer interactions, and diverse workforce, the hospitality industry presents its own set of challenges when it comes to supporting employees through the menopausal transition.

Whether you’re managing a hotel, restaurant, or event venue, our platform offers tailored resources and best practices to help create a more understanding, accommodating, and inclusive workplace environment for all employees.

Top tips

  • Discuss possible adjustments to tasks and duties that are proving a challenge.
  • Allow someone to move around or stay mobile, if that helps.
  • Adapt uniforms for all workers to improve comfort- consider the material, colour and sizing.
  • Make it easy to request extra uniforms if needed.
  • Consider the opportunity to split or swap shifts on a temporary basis.
  • Make sanitary products available in washrooms.
  • Allow for more frequent breaks to go to the toilet.
  • Provide easy access to cold drinking water and washrooms.
  • Provide access to a rest room.
  • Encourage employees to discuss concerns at one-to-one meetings with their manager or supervisor and/or HR or occupational health.
  • Don’t make assumptions – everyone is different, so take your lead from the individual.
  • Recognise someone may need to take short-term absence if they have difficult symptoms.
  • Approach performance conversations supportively and positively.
  • Take any health issues fully into account where there is underperformance on the part of an individual.
  • Signpost to an employee assistance programme or counselling services if available.
  • Provide information at work to raise awareness and support around menopause, for example through posters and leaflets, in staff areas.

Further help and support

Hospitality Action is a free, confidential advice and support service available for anyone working in the hospitality sector.

www.hospitalityaction.org.uk

Hospitality Action Helpline: 0808 802 0282 24/7

EAP Assistance Line:

UK: 0808 802 2111 24/7

Irl: 1800 911 121 24/7