Empowering Menopause Support: Workplace inclusivity at Holland & Barrett
“Some of the successful initiatives our HR team have led involve taking an inclusive approach to developing our menopause policy. It was important to ensure that the policy was led by our retail colleagues.
Holland & Barrett is taking proactive steps to support employees through menopause. Their comprehensive approach to menopause support has been developed, focusing on inclusivity, empowerment, and education.”
Clare Stafford, Director of Communications at Holland & Barrett
Developing a menopause policy
A crucial aspect of this has been the development of an inclusive menopause policy. Rather than a top-down approach, the policy was developed with input from retail colleagues themselves.
This approach ensures that the support offered is not only relevant but also genuinely helpful. One example of workers input was about the use of fans. Instead of simply providing static fans for hot flashes, which some colleagues found ineffective, the organisation conducted trials on various models. Portable neck fans, discreet and effective, were chosen by the colleagues themselves.
Prioritising inclusion
Holland and Barrett has also prioritised inclusion in its approach. Acknowledging the variety of experiences and cultural perspectives related to menopause, the organisation extended its training to include these. By doing so, they ensure that all colleagues, and in turn its customers feel represented and understood, regardless of background or symptoms experienced.
Education and awareness
The key to success lies not just in policy implementation but in the approach to education and awareness. Rather than focusing solely on the challenges of menopause, Holland and Barrett emphasises empowerment through information. Senior leaders play a crucial role here, leading by example and discussing menopause openly.
This not only destigmatises the topic but also encourages a culture where discussing menopause is normalised. While progress is being made, Holland and Barrett recognises that there’s still work to be done.
Despite the presence of advocates for menopause awareness, it remains a topic often left undiscussed in everyday life. As part of a broader Women’s Health strategy, the organisation is committed to continuing the conversation and role modelling both the positive aspects of menopause as a time of growth and the necessary support for symptoms and challenges.